Contact Us

For Your Convenience

  • We serve approximately 18,000 customers. Therefore, someone is always available and happy to assist you even during the lunch hour.
  • We empty our drop box daily by 8 a.m. (excluding weekends and holidays).
  • You are able to access billing inserts that we’ve mailed out. They’re available here. (This is especially helpful for our customers who have elected to receive electronic statements.

Online Resources

  • Moving into our district/new service
  • Moving out of our district/final readings
  • Temporary vacancies
  • Who’s responsibility is it to fix a broken pipe

Mission Statement

Our mission is to raise the standard of customer service, one customer at a time, by educating and serving with courtesy, consistency, and confidence. Through optimizing feedback, teamwork, and patience, we strive to successfully demonstrate customer importance on an individual basis; while personally implementing the operations of account accuracy and the water conservation message.