***A processing fee of $2.95 will be added to credit/debit payments through the online portal.***
Important Message for Online Payments
If you are paying within 48 hours of your scheduled disconnect date, you must contact the Cherokee Metropolitan District office before submitting your payment to get prior approval.
To Our Customers:
Please use caution when using any third party site to pay your Cherokee Metropolitan District Water bill. The payment you make on a third party site will not be transferred to our site, and therefore, will not be received by Cherokee Metro in a timely manner or possibly not at all. Cherokee offers a secure website for your personal information and payment through our JetPay payment system that is immediately linked to your account and credited to your account balance. (click the Pay Your Bill link above to be taken to the JetPay site) Our transaction fee is $2.95 for credit/debit or no fee for an echeck, while third party sites can charge higher transaction fees. If you are concerned that you are not on the correct site to make a payment, please call the office and they will be able to assist you.
How to Sign-Up for Automatic Pay
You will need to create an online account (see Register and Manage Your Account above)
On the next screen you will click on "Create an Account"
You will need your Billing ID number to create the account. This number is different from your account number. Your Billing ID will start with 0084 and located on the front of the bill, on the right hand side under Summary (see example above)
Once you have created and verified your account, you will need to login to you account.
Select if you would like to receive a paper statement or an estatement.
Scroll down and on the right side of the page you will see the option to set up Automatic Pay. Move the toggle switch from off to on. You will be taken to another page to input your payment information.
If you would like to confirm that you have successfully signed up for Automatic Pay, please call the office at 719-597-5080.