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Cherokee Metropolitan District considers it a privilege to serve your water and wastewater needs in your homes and businesses.  We work diligently around the clock to ensure clean, safe, high water quality, produced largely from alluvial, renewable groundwater wells.  We also provide uninterrupted collection services, treated to all State and Federal standards.  When inevitable emergencies arise, our team will attempt personal, front-door communication with you to keep you up to date on any water service interruptions. For verifiable, accurate information, always visit our website.  Social media sites are sometimes used, but unless coming DIRECTLY from Cherokee sources, any online social media comments should not be considered verified or authorized.  Cherokee is not required or able to post on all social media platforms, neither is the District responsible for unverified information posted by non-Cherokee persons.  Please rely primarily on direct information on our website, through our billing communication system, after hours on-call system or by contact from our field operators.  Thank you!!

Dear Cherokee Customer,

In October of this year, Cherokee converted all of its billing and payments to an upgraded customer portal system. If you were on autopay for your monthly billing before Oct. 4th, you will need to set up a new account on our website to re-establish your autopay with our new billing system.  If you received a disconnect notification and you were on autopay prior to Oct 4th, YOU MUST create this new account to restart your autopay.  In order to do so, you will need your account number and your Customer ID (CID) number, which is listed on your current statement.  If you are used to using autopay, please check your mail and your email, depending on how your billing is sent to you each month, to find your account information.  Once you have your CID number, the account set up is simple and then you will be able to enroll in autopay again.

If you cannot find your account information or have any questions, please contact us at 719-597-5080.  Thank you!  It is our pleasure to serve you!


Citizens Academy:  Title 32 Water/Wastewater Metropolitan District
Have you ever wondered about the legal structure, requirements and responsibilities of your metropolitan water and wastewater district?  Most folks don’t often consider all of the technical, legal, financial, environmental and staffing realities that are necessary to provide uninterrupted, safe and compliant water services to homes and businesses!
If your curiosity might lead you to learn more, please send us an email at and include “Citizens Academy” in the subject line.  We’ll collect your contact information and add you to the application list for an exciting and informative Citizens Academy late this year. Tours included!!


For some great information on Sewer Backups visit: Drain Facts | Facts and Guidance for Coping with Sewer Backups (

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District Main Office 6250 Palmer Park Blvd., Colorado Springs, CO, United States

NOTICE IS HEREBY GIVEN, pursuant to C.R.S.§32-1-1001(2)(a), to the customers of the Cherokee Metropolitan District and all other interested parties, that the Board of Directors of the Cherokee Metropolitan District...